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Change Management

  • Standardized customer classification used in Sales and relevant systems to get consistency in European sales analysis.
  • Developed plan to integrate acquired companies into the Life Sciences business. Led cross-functional team for implementation.
  • Created & led training for European Teams on Change Acceleration Process methodology and how to manage projects.
  • Trained and coached teams on Lean and project management methodology.

Process Re-Engineering

  • Redesigned successfully with a global team the forecast for production process of Bio Process consumables and hardware. Led implementation of process and database development.
  • Standardized customer classification used in Sales and relevant systems.
  • Set-up and implemented reliable sales analysis system for consolidating sales per customer and product from various ERP systems in Europe.
  • Optimized a number of processes in Sales & Marketing function, like e.g. tender process, assigning leads process and quotation workflow to reduce number of defects and cycle time. Led implementation in Europe with cross-functional team.
  • Developed and implemented European campaign module to allow analysis by kit number and individual products.

Business Reviews

  • Identified with European teams process optimization needs. Validated proposals and created improvement map for decision to Senior Management.
  • Evaluated the forecast for production process of Bio Process consumables and hardware and its potential for optimization.
  • Analyzed office space usage and possibilities to optimize in Europe. Managed decision flow with regional leadership team and key stakeholders. Designed and delivered plan for implementation.
  • Assessed number of variations in payment terms worse than standard and designed 2-year plan by customer and region. Implementation tracked continuously with Regional Sales teams.
  • Verified requirements of e-catalogues offering to customers in an automated and timely manner and benchmarking with offerings from competitors. Facilitated evaluation with suppliers of e-catalogue software/hardware.
  • Analyzed optimization needs in process of exhibition equipment to keep depreciation value as low as possible. Designed new process and led implementation.